My NTRA
The My NTRA app is a comprehensive resource for telecom users in Egypt, offering tools and information to help users better understand and manage their telecom services. From service quality maps to real-time issue reporting, the app empowers users to make informed decisions and ensures transparency in their interactions with telecom providers.
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Download the app and create an account to access personalized features. Explore the educational content to learn about your rights and responsibilities as a telecom user. Use service quality maps to assess network performance and coverage in your area. Submit complaints directly through the app for a streamlined resolution process. Check the status of mobile number portability (MNP) requests if switching providers. Perform internet and network quality checks to evaluate your service levels. Stay informed with real-time updates and industry news to optimize your telecom experience.
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