Ethiopian Airlines

Download and Install the App: Start by downloading the Ethiopian Airlines app from the Google Play Store (for Android) or Apple App Store (for iOS). Once installed, open the app to begin using its features. Create an Account or Log In: If you're a first-time user, you’ll need to create an account by entering your personal details such as name, email address, and phone number. Alternatively, log in with your Ethiopian Airlines account if you already have one. Signing up allows you to manage your bookings, save travel preferences, and track your frequent flyer miles. Search for Flights: Enter your departure city, destination, and travel dates in the search bar to find available flights. The app will display a list of options, including departure times, prices, and flight durations. You can filter search results by flight class (economy, business, first class), price, or airline preferences. Select Your Flight: Once you find a flight that fits your schedule, tap on it to view additional details. The app will provide information such as baggage policies, available seating options, and any special services offered by the airline. You can select your preferred seat class (economy, business, first class) based on availability and personal preferences. Enter Passenger Details: After selecting your flight, you’ll need to enter the passenger details, such as your full name, nationality, passport or ID number (for international flights), and contact information. If you’re a member of the ShebaMiles loyalty program, you can enter your membership number to earn miles for the flight. Proceed to Payment: Ethiopian Airlines accepts various payment methods, including credit/debit cards, PayPal, and other secure payment options. Choose your preferred payment method and enter the required details to proceed. The app will show you the total cost of your flight, including taxes, fees, and any additional charges for services like extra baggage or seat upgrades. Receive Your Booking Confirmation: After payment is completed, the app will generate a booking confirmation with all your flight details, including the flight number, departure and arrival times, seat assignments, and booking reference. You will also receive an email confirmation with the booking details, which you can keep for reference. Check-in for Your Flight: You can check in for your flight directly through the Ethiopian Airlines app. Check-in typically opens 24 hours before your flight’s departure. After checking in, you will receive your boarding pass, which can be stored digitally in the app or printed out for airport use. Track Flight Status: The app provides real-time updates on flight statuses, including any delays, cancellations, or gate changes. You can track your flight’s progress and receive notifications for any changes in your flight schedule. This feature ensures you're always informed about your flight, especially if there are any last-minute changes. Manage Your Booking: The “My Bookings” section in the app allows you to view, modify, or cancel your flight booking (depending on the airline’s policies). You can update your travel details, add extra services like baggage, or change your seat. If you need to cancel or change your booking, you can do so through the app, provided the airline’s cancellation policy allows it. Earn and Redeem ShebaMiles: ShebaMiles is Ethiopian Airlines’ loyalty program, where you can earn miles for every flight you take. You can also redeem these miles for free flights, upgrades, and other rewards. The app allows you to view your ShebaMiles balance, track your miles, and redeem them for travel rewards or special offers. Explore Special Offers and Promotions: The Ethiopian Airlines app frequently offers special promotions, discounts, and exclusive deals. You can find seasonal sales, discounted fares, or last-minute offers that can help you save money on flights and travel packages. You can also subscribe to notifications to stay informed about new offers or price drops on flights to your preferred destinations. Customer Support: If you have any issues with your booking, payment, or travel arrangements, the app provides access to customer support via live chat, email, or phone. The app also features a help center with frequently asked questions to assist with common issues such as baggage policies, check-in procedures, and flight status updates. Explore Ethiopian Airlines Services: The app provides detailed information on additional services offered by Ethiopian Airlines, including airport lounge access, in-flight services, and special assistance for passengers with reduced mobility. You can also find airport information, including check-in counters, lounges, and facilities available at various destinations.